Onyx Hoops

החזרות

Shipping:

ISRAEL- free shipping to your door when purchase over 350 ILS (1-3 business days to most locations) 

We ship via DHL or UPS local express service, you will receive a notification email once your order has been collected by the carrier

WORLDWIDE- Free standard shipping when you purchase over 350ILS (8-14 business to most locations) 

Express shipment is also available.

We ship via air mail with a tracking number. you will receive a shipment notification email with a tracking number as soon as your order goes out.

Please note that international shipments may be subject to import fees and taxes, and SHIZING is not responsible for customs fees or taxes charged upon arrival. The recipient is solely responsible for all additional taxes and fees

Processing times:

Most of our items are made to order and takes different times to produce. Please allow up to 10 days for production. In most cases your item will be ready much sooner.

if you are concerned about an order reaching you by a certain date just email- shizinginfo@gmail.com and we'll discuss the best option for you. you can also talk to us via the whatsapp chat in the corner of this page!

Returns:                                             

We like what we make and we want you to like it too. In the unlikely event that your order arrives damaged or less than wonderful in any way, we offer hassle-free returns. You may return the items within 14 days of receipt for a refund to your original method of payment. An email notification would be most appreciated and will help speed up your refund as well.

We recommend that any return made to us will be ship via a carrier that provides a tracking information. In the event that a returned package is lost or damaged during the shipment back, we will not be able to refund you.

Please note that shipping charges are non-refundable.

Items must be returned in their original condition and in their original box, to protect them on their way.

Return address:

Shira Zinger (SHIZING)                                                                                 

55B Weitzmann Street

entrance B

Tel Aviv , ISRAEL